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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries within Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The BIGOU Toddler Step Stool is designed to grow with your child, offering a reliable helper for everyday routines. Its clever convertible design lets you switch from a sturdy 3-step stool to a compact 2-step version, giving little ones the exact reach they need for tasks at the sink, counter, or toilet. Built with kid-friendly materials and thoughtful details, this stool aims to support growing independence while keeping safety at the forefront.
In the bathroom, the stool supports tasks like brushing teeth or washing hands at a comfortable height, turning routine moments into opportunities for independence. In the kitchen, it doubles as a helpful assistant for little cooks to reach the counter or help set the table. The two-step mode is ideal for smaller tasks where a shorter reach is enough, while the three-step setup accommodates taller tasks and growing height.
Assembly is straightforward and fast—about ten minutes with three plastic screws and two anti-slip pads included. When it’s dirty, a quick wipe keeps it looking fresh for the next use. The stool’s design emphasizes stability with a wide base and grippy feet, helping reduce wobble during active moments.
Keep in mind that while the stool is designed to be a dependable helper, outcomes depend on how it’s used within your child’s routines. The goal is to create safe, reachable opportunities for practice and growing independence, not to guarantee specific results.
Clean surfaces with a damp cloth and mild soap as needed. The material resists everyday wear and tear, and the compact footprint makes storage simple when the stool isn’t in use. With its combination of height adjustment, safety features, and portability, the BIGOU stool can be a practical companion for a busy family’s daily rhythm.
Q: Is this stool adjustable for different heights?
A: Yes. It converts from 3 steps to 2 steps to suit growing kids and tasks.
Q: Is it safe for toddlers?
A: It features non-slip pads, anti-slip grooves, widened pedals, and dual handles for a secure grip.
We offer free shipping on all orders across Canada with the following delivery timelines:
Shipping Carriers: Asendia, UniUni, Purolator, FedEx, Canada Post
We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 30 days of purchase.
Contact us: mythriftymom.ca@gmail.com
Response time: We typically reply within 1 business day
Once we receive and process your return, refunds are issued within 5-10 business days.
You'll receive a tracking email confirmation as soon as your order ships, allowing you to monitor your delivery in real-time.
Questions? Contact us at mythriftymom.ca@gmail.com
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