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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries within Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The LOTBILL Flange Insert Kit blends comfort, compatibility, and ease of use. It includes five size inserts—13mm, 15mm, 17mm, 19mm, and 21mm—designed to fit a range of wearable breast pumps. When paired with a 24mm flange, the inserts help refine the fit for a more natural seal and softer surface contact, which many users find comfortable during longer pumping sessions.
The inserts are designed to work with most wearable pumps, including Momcozy S12 Pro/S9 Pro/S12/S9/S10, Medela, and Spectra brands. Not suitable for 27mm or 28mm shields. Your chosen size can adapt to changing needs during the breastfeeding journey.
Crafted from food-grade silicone, the inserts are BPA-free and feature a soft texture that rests gently against the skin. The close-to-skin fit aims to reduce foreign-body sensation while maintaining a stable seal, enabling a calm pumping experience. A well-fitting insert may reduce friction and the sensation of being squeezed inside the flange channel, supporting a more balanced pumping feel.
Keep your kit hygienic with straightforward cleaning routines. To sanitize, choose steam, boiling water, or microwave steam bags. After each session, wash with mild soap and rinse. A sponge cleaning brush helps reach tricky areas. For optimal performance, consider replacing pump accessories every two months.
Q: What pumps are compatible with LOTBILL flange inserts?
A: Compatible with most wearable pumps, including Momcozy S12 Pro/S9 Pro/S12/S9/S10, Medela, and Spectra; not 27mm or 28mm shields.
Q: How do I choose the right size and care for the inserts?
A: Use the nipple ruler to pick 13–21mm inserts; sterilize via steam, boiling water, or microwave steam bags; wash with mild soap and rinse; replace every 2 months.
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